Frequently asked questions

Every piece is pre-loved. Please review all product photos and the listing description before purchasing, then contact us before checkout if you need help with a specific piece.

Most pieces do not have a size or fabric tag, and measurements are not available. Review the photos carefully and contact us before purchasing if you are unsure about fit.

Orders are typically processed within 1–3 business days. You will receive tracking once your order is on its way.

Yes. Shipping is free on U.S. orders over $35. Shipping for other orders is calculated at checkout.

Pre-loved pieces are generally final sale. If an item arrives significantly different from its description, email us within 3 days of delivery so we can help.